Delete Your Cutiko Account and Restore It Within 7 Days
Deleting now ends every session at once, and for seven days you can get your data back by signing in with the same email.
When you delete your Cutiko account in Settings, you're now signed out right away on every device, including ones you no longer use. For seven days, you can still restore your account. After that, your account and its data are permanently deleted and can't be restored.
Restore Your Account
Sign in with the same email address before the seven days are up. Cutiko shows the account you deleted, with your children's names, how much you've logged, and how many days are left. Choose Restore, and your account comes back with your baby's records, photos, videos, and memories intact. On other devices, you'll need to sign in again.
If you'd rather start over, choose Start fresh to create an empty account with the same email address. Your old account will still be deleted after seven days unless you restore it.
If you later restore your old account, it replaces the new one. Anything you added to the new account won't be transferred. If the new account contains family data, it's scheduled for deletion in seven days. If it's empty, it's deleted immediately.
We also email you when you delete your account, with the exact date it will be deleted and a button that takes you to sign in and restore it.
Before You Delete
Once you delete your account, you can't download your baby's records, photos, or videos unless you restore it. If you'd like a copy, download your baby's story with every photo and video first.
If your partner helps with a family you started, they can keep using it for those seven days. After seven days, that family and everything shared from it are deleted for everyone. Families you joined stay with the person who started them.
What Happens to Your Subscription?
If you pay on the web, your plan keeps running for the seven days, and Cutiko stops it on the day your account is deleted. To get a refund for any unused paid time, choose Refund and stop now on the Billing page before deleting your account.
If you pay through the App Store, deleting your account doesn't cancel your subscription. Cancel it in your Apple account settings.