Plans and payments
Your plan, every payment and every refund, in one place.
Cancel, resume or get a refund for the unused part with one button. No forms, no emails, no waiting.
See the plansTracking, sharing, spaces and the doctor's report are on every plan. A plan only adds room for more photos and more video.
What you pay for
Free holds 300 photos and 30 minutes of video, with no card. Plus and Max hold thousands of photos and hours of video, paid monthly, yearly or every three years.
A plan belongs to the family, so everyone adding to the story shares its room.


Changing your mind
Whatever you choose, everything you added stays yours to see, share and download.
Your plan runs to the end of what you paid for, then the family goes back to Free.
The plan ends today, and the unused days go back to the card that paid.
Changed your mind about canceling? Resume the plan before it ends.
A plan from the App Store is Apple's. Cancel or ask for a refund in your Apple account, and Cutiko follows Apple's answer.
How it works
Every family starts on Free.
No card and no charges.
Plus or Max, when the photos and videos need it.
Each charge and refund is listed on this page.
Questions
A plan bought on the web is canceled on your Billing page with one button. It runs until the end of the paid period, and nothing more is charged.
Yes, for a plan bought on the web. Stop it now and the unused part of your last payment goes back to your card. Banks usually take five to ten days to show it.
They stay. Everything you added is still yours to see, share and download. New photos or videos wait until there's room on Free or you choose a plan again.
Per family. The owner chooses the plan, and everyone who adds to that family's story shares its room.
No payment needed to begin.