Your Plan and Payments on the New Billing Page
You can now subscribe on the web or through the App Store. The new Billing page shows your plan and payment details, with options to manage your subscription.
When does my plan renew, and what have I paid so far? You shouldn't have to dig through emails to find out.
Your Plan and Payments in One Place
You can start using Cutiko for free, with room for 300 photos and 30 minutes of video. If you need more storage, the Plus and Max plans add it. Subscribe on the web with a card, or through the App Store in the iPhone app. Each family has its own plan, managed by the family owner.
Open the Billing page from your account to see your current plan, when it renews, how much room you've used, and your payment history. Only the family owner can open it, because the owner manages the plan.
Manage, Cancel, or Get a Refund
If you paid on the web, you can cancel on the Billing page. Your plan stays active until the end of your paid period, and you won't be charged again. Changed your mind? Choose Keep renewing. You can also choose Refund and stop now. We'll refund the unused portion of your last payment to your original card, which usually shows up within five to ten days.
If you subscribed through the App Store, Apple handles the payment. You cancel in your Apple account, and the Billing page can open Apple's refund request for you. Apple decides whether to refund, and we end your plan if Apple does.
Your photos, videos, and memories remain available to view, share, and download, even after your paid plan ends. If you're over the free plan's limit, you won't be able to add more until you're back under it. The refund page has the details, and our refund summary explains what happens to your memories.
We'll email the family owner about important changes to your plan, including upcoming renewals, payments that don't go through, and cancellations. A reminder arrives three days before a renewal. If a payment fails, we try again, and nothing you've added is lost in the meantime.