Find Answers Faster With Cutiko's New Help Page
The new Help page answers common questions about sharing, photos, plans, and privacy, and you can write to us if you can't find what you need.
Can the grandparents see the story? How long can a video be? Can I bring my story over from another app? Questions like these now have answers in one place.
Browse Answers by Topic
The Help page answers common questions about the baby tracker, grouped by topic: the basics, your baby's story, sharing with family, photos and videos, your account, plans and billing, and privacy and safety. Browse by topic, or see all the answers in one place.
You'll find out how to time a nap, how reminders work, how to move your story over from another app, and what happens to your story if a plan ends.
Not sure what to search for? Search using your own words to find what you need.
Answers About Your Family's Information
Have questions about who can see your baby's photos or how your information is handled? You'll find answers in Help, along with links to more detail on our privacy summary and on closing your account.
Can't Find It? Write to Us
If you don't find your answer, use the contact page. Tell us what you need help with, and our team reads your message and replies.
You can write to us whether you're signed in or not. If you're not, include your email address so we can reply.
Whenever you have a question, the Help page is a good place to start.